Terms & Conditions

Documentation

Travel documentation appropriate for entry to your itinerary destinations, such as passports, visas & inoculation certificates, remains each traveler’s responsibility. It is each traveler’s responsibility to make certain that they have proper immunizations before travel – please see your health provider for advice. Pura Vida Vacations will advise required documentation but travelers who do not meet advised requirements will be denied boarding. Valid passports are required for all international destinations. If a passport is required to travel, the expiration date must be at least six (6) months following the return date of the planned travel. Each foreign country holds different views of past criminal offenses – if you have a current or past offense, please contact that country directly for entry and exit requirements. Travelers with DWI or DUI records should check whether current rules exclude admission to foreign destinations. Pura Vida Vacations feels it is an invasion of privacy for members of our staff to make such an inquiry and these requirements remain the traveler’s responsibility. For further information, please visit the U.S. State Department web site: travel.state.gov.  For Canadian residents please visit:  https://travel.gc.ca/

Check-In & Departure

It is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure for international flights.* It is the traveler’s responsibility to reconfirm flight times at least 24-72 hours prior to scheduled flights. Pura Vida Vacations will not assume responsibility for any air or schedule changes. Certain countries require departure taxes that require payment in cash. *Recommended check-in times are subject to change without notification. It is the traveler’s responsibility to remain abreast of changes in condition or airport rules that might require earlier arrival times. This information can be found when entering your confirmation number on the airline website.

Pricing

Prices are subject to change at any time due to exchange rates or other factors and are not guaranteed. Should the cost of your trip increase by over 7%, you have the right to cancel your trip and obtain a full refund. A single supplement is charged to a client requesting a private room throughout the tour.

 Price quotes are applicable to the date and time at which they are requested. Quotes in foreign currency are subject to fluctuations in exchange rates and international credit card issuer fees. Pura Vida Vacations is not responsible for any increases due to fuel surcharges, government-imposed taxes/fees, or supplier-imposed increases. Please note that per our supplier contracts we cannot offer a breakdown of pricing.

Travel Protection

Travel protection and insurance are strongly recommended to protect your investment. Unless specifically noted, travel insurance is not included in the cost of the client’s itinerary. Information for travel insurance will be sent to you within a reasonable time frame after deposit based on trip costs and components. 

***Please specify during the initial consultation if an insurance quote is required.  If travel protection is declined clients will be required to complete a waiver.

Disclosure

Pura Vida Vacations is not the source or supplier of the travel services requested and acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, ground transportation, and other companies providing accommodations, transportations, and/or other services. Each of these suppliers is an independent entity with its own management and is not subject to the control of Pura Vida Vacations. Pura Vida Vacations shall not be liable for any accident, injury, property damage, or personal loss to client or to those traveling with Client in connection with any travel services we have booked, including but not limited to acts of God, weather conditions, natural disasters, acts of governments or other authorities, wars, civil disturbances, riots, strikes, epidemics, acts of terrorism, breakdown in equipment, theft, delay, fuel increases or cancelation or change in intermarry or schedules. I acknowledge and accept that there are cancelation policies, change fees, and penalties that apply to my travel plans and services as set by travel suppliers. If for any reason my credit card charges are later declined, reversed or Pura Vida Vacations is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract and Pura Vida Vacations will be entitled to recovery, including reasonable attorneys’ fees in connection with collection.